Simple, predictable pricing.
Pick the plan that fits your network. Upgrade or downgrade anytime — no contracts.
Starter
For a single site or small office network.
- Up to 50 devices
- 1 probe agent
- Email alerts
- 30 days history
- Community support
Growth
For multi-site networks and growing MSPs.
- Up to 500 devices
- 5 probe agents
- Email + SMS + WhatsApp alerts
- 1 year history
- AI anomaly detection
- Scheduled reports
- Priority email support
Enterprise
For MSPs and platform operators with many tenants.
- Unlimited devices
- Unlimited probe agents
- All alert channels
- Custom history retention
- Multi-tenant platform admin
- On-premise / air-gap deploy
- Dedicated support
Need it inside your own walls?
Managed on-prem, self-hosted, air-gapped installs, custom SLAs, white-label tenant UIs — all on the table. See how each deployment mode compares.
Pricing questions
Do plan prices apply to on-prem deployments too?+
The plans above cover our cloud. Managed on-prem and self-hosted deployments are quoted per engagement — based on device count, retention, and the support SLA you need. Talk to us for a figure.
Can I change plans later?+
Yes. Upgrade or downgrade at any time from inside the app — changes take effect on your next billing cycle. No contracts, no lock-in.
Is there a free trial?+
Yes. Spin up a demo tenant in under two minutes — no credit card required — and explore the full product before you commit.
What counts as a "device"?+
Any monitored endpoint — a switch, router, access point, server, or camera — that PingIQ probes. Interfaces and SNMP metrics on a device don't count separately.
Something we didn't cover? Talk to us — we reply within one business day.