PingIQ
Features

Everything you need to keep the network up — in one place.

Probes, telemetry, host & service sensors, logs, traffic analytics, AI scoring, alerting — and the UIs to drive them.

Visibility

See everything on the wire.

Ping, SNMP, flows, host internals and logs — every layer of the network, collected by the same probe.

Real-time ping telemetry

Every monitored device is probed on a configurable interval (down to 1 second). Latency, jitter, and packet loss surface live in the dashboard.

  • ICMP and TCP probes
  • Per-device interval
  • Probe agents at every site

SNMP & interface intelligence

Pull interface state, traffic counters, VLAN membership, and uplink topology. Critical uplinks aren't triaged at the same priority as a coffee-room access point.

  • SNMP v2c and v3
  • Auto-classify uplink vs access
  • Per-uplink bandwidth history (64-bit counters)
  • Interface status history

Traffic analytics (NetFlow)

SNMP tells you the pipe is full — NetFlow tells you who filled it. The probe aggregates v5/v9/IPFIX flows locally and ships only minute summaries.

  • Top talkers, destinations, ports, protocols
  • No raw-flow firehose to the cloud
  • Throughput timeline next to your bandwidth charts

Host & service sensors

Go deeper than up/down. Agentless sensors watch the things your devices are actually for — Windows hosts over WMI, Linux hosts over SSH, and any HTTP API from inside your LAN.

  • Windows: CPU, memory, disk, uptime, service watchdog, Event Log rules
  • Linux/Unix: host health, systemd watchdog, custom command checks
  • API checks with status-code, JSON-path and latency assertions
  • Script checks over SNMP extend — your own scripts on appliances, no SSH or agent

Syslog, in the same pane

Point your switches, routers and firewalls at the probe. Messages match to your inventory automatically; rules alert when N matching messages arrive in M minutes.

  • Severity / application / text match rules
  • Per-source flood protection
  • Live log viewer with filters
Intelligence

Signal, not noise.

Baselines learned per device, anomaly scores instead of static thresholds, and alerting designed around the people on call.

AI anomaly detection

PingIQ learns each device's baseline behaviour automatically — by hour-of-day, day-of-week, and recent trend. Deviations get a normalised anomaly score.

  • Per-device baselines refreshed continuously
  • Anomaly scoring 0–100
  • Predicted-failure alerts before hard down

Alerting that respects your team

Multi-channel delivery with per-tenant credentials. Quiet hours, severity routing, and acknowledgements all live in the UI.

  • Info / Warning / Critical tiers
  • Time-of-day routing windows
  • Cascade-failure detection (one outage, one ticket)

Reports, dashboards, history

Live dashboards on top, full history below. Scheduled PDF reports delivered to whoever needs to see them — no login required.

  • Live tenant dashboard
  • Scheduled email reports (PDF)
  • Top downtime, alert trends, uplink health
Operations

Built to run itself.

Probes that update, restart and attest themselves — on infrastructure you control, isolated tenant by tenant.

Self-maintaining probes

Probes update themselves with one click from the dashboard, restart themselves if they die, and prove on every heartbeat that they're running untampered code.

  • One-click remote updates with automatic rollback on failure
  • Watchdog supervision on Windows; systemd restart on Linux
  • Code-integrity attestation + probe-offline alerts after 15 silent minutes

Probe agents anywhere

Drop a lightweight probe at a remote site. It connects out to your PingIQ server, registers, and starts polling. No inbound firewall rules.

  • Single outbound connection
  • Auto-discovery on the local subnet
  • Survives network hiccups

True multi-tenancy

Every record is tenant-scoped at the database level. Users, devices, alerts, probe agents — all isolated. Built for MSPs and platform operators.

  • Tenant-scoped JWTs
  • Encrypted per-tenant credentials
  • Platform admin layer for super-users

Built for self-host

Run PingIQ in your own environment. Your data stays your data — self-hosted, on-prem, or even fully air-gapped.

  • One-command install
  • Daily automated backups
  • Healthchecks on every long-running service

See it on your own network.

Spin up a demo tenant in under two minutes, or ask us for a guided walkthrough on real infrastructure.